Touchstone Imaging is committed to providing you cost effective, high quality radiology services.
We have numerous financial options that include payment plans and cash rates for non-insured patients. We accept CareCredit® and also offer a Financial Assistance Program for qualifying patients in Texas.
For more options or questions, please contact your local Touchstone center.
We are in network with most major health insurance plans, including:
Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicare
Multiplan (PHCS)
UnitedHealthcare
WellMed
If you have questions or need assistance with services already provided please contact us at one of the numbers below.
Please have your account number ready when contacting us.
Patient Billing Information
Make a payment online
Payments can be made online by with the links below:
To learn more about CareCredit, please select the CareCredit link above. If you would like to make a payment using your CareCredit card, please contact the facility where your exam was performed.
Need Help?
If you have a question about your bill or would like to make a payment on your account, please contact our dedicated Customer Service Department.
Customer Service:
1 877.275.9077 (press option 5)
Hours:
Monday – Friday
8:00am to 6:00pm CST
Attorney Offices and Lien Companies
Looking to obtain a copy of your client’s medical records?
Please submit your request via Chart Request.
Refunds
Touchstone Medical Imaging will refund any money owed to a patient within 30 days following the discovery that a refund is due, subject to the Company’s policies.
Touchstone Medical Imaging, LLC
US Radiology Specialists
625 South Gay St. Ste 230
Knoxville, TN, 37902
Billing & Collections Forms:
- Patient Billing and Collections Policy
- Spanish Patient Billing and Collections Policy
- Texas Financial Assistance Summary
- Texas Financial Assistance Application
- Financial Assistance Policy
- Financial Assistance Policy - Spanish
- Written Attestation
- Spanish Written Attestation
- Good Faith Estimate Disclosure